Choose a Customer Update Service for Elmwick Alterations

Elmwick Alterations is asking customers how they would prefer to receive updates while clothing is being repaired. The owner can provide either written updates with photographs by email or scheduled telephone calls. Customers often need to confirm details before work continues. Some cannot answer calls during their working day, while others find it easier to explain questions aloud. Taking photographs uses staff time, and telephone appointments require customers and staff to be available together. The shop has capacity to introduce only one update service.