Request a Refund for a Duplicate Hall Payment

You rented a room at Elmstead Hall for a family lunch on 18 September. The booking cost $85, and you paid by debit at the front desk. Your bank statement now shows two completed payments of $85 to the hall on that date, although your receipt lists only one room booking. You have copies of both documents. Priya Bell, the hall’s booking clerk, handles payment enquiries.