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ProWriting practice

Rebalance Reception Cover During the Lunch Break

At Birch Lantern Furnishings, you prepare customer quotations and cover reception during lunch. Since a colleague changed to shorter working hours, your supervisor, Dev Malik, has asked you to cover the desk every weekday. Interruptions are delaying your quotations, but reception must remain staffed. Two colleagues could share coverage, although one handles deliveries and the other needs predictable breaks. Dev has invited suggestions before making the arrangement permanent. Email him with a workable proposal that treats your colleagues fairly.
Questions
1
Minutes
27
Difficulty
advanced
Skill
writing

What this set practises

  • Propose fair reception coverage that maintains customer service while protecting time for other work.
  • Draft and revise within the recommended word range and time limit.
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This set is part of TestCELPIP membership.