Recover a Deposit After Returning a Carpet Cleaner

You rented a carpet cleaner from Alder Lane Rentals and paid a $60 refundable deposit. You returned the machine on 12 September, and an employee signed your receipt to confirm that it was clean and undamaged. The employee said the deposit would be returned within five business days. Two weeks have passed, and you have not received it. You still have the signed receipt and rental agreement. Write to the rental counter supervisor, Morgan Bell.