ProSpeaking practice
A Staffed Checkout Throughout the Day
You are shopping at Saltwind Grocers in Dovren Bay, a coastal town in New Brunswick. At quieter times, the store offers only self-checkout while employees restock shelves and help customers as needed. A customer service employee, Anika Pelletier, asks your opinion about requiring grocery stores to keep at least one staffed checkout open throughout shopping hours. Some customers want a reliable option for having an employee scan their groceries. Others think stores should be able to move employees between duties when few people are shopping.
- Questions
- 1
- Minutes
- 2
- Difficulty
- intermediate
- Skill
- speaking
What this set practises
- Is your position easy to follow, with connected reasons, a relevant example, and a clear conclusion?
- Do you use accurate everyday language to discuss grocery shopping, customer assistance, and staff duties?
- Do you speak at a steady pace, pronounce words clearly, and pause naturally between ideas?
- Do you answer the yes-or-no question, address Anika respectfully, and respond to an opposing concern within 90 seconds?
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This set is part of TestCELPIP membership.
