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ProSpeaking practice

An Invoice for Unfinished Cleaning

You are moving out of a rented townhouse near the harbour in Ternwick, Nova Scotia. You hired Seaglass Home Cleaning to clean the kitchen and bathroom before you return your keys tomorrow at noon. The cleaning contractor, Soren, cleaned the bathroom but left the oven and kitchen cupboards unfinished. You have now received an invoice charging for the entire job, with payment requested tonight. Soren can return at 9 a.m. tomorrow, although this would leave little time before your key return. You could finish the cleaning yourself tonight, but you would have to postpone your packing. Amrita, the company's billing coordinator, handles invoice corrections.
Questions
1
Minutes
2
Difficulty
intermediate
Skill
speaking

What this set practises

  • Does your response connect the unfinished work, the invoice, and your chosen solution in a clear order?
  • Do you use clear, appropriate language to discuss the cleaning, charges, and payment?
  • Is your speech easy to follow, with a steady pace and natural pauses?
  • Do you address one chosen person tactfully, follow one stated course, and request a specific agreement within 60 seconds?
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This set is part of TestCELPIP membership.